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Refund policy

Cancellations: You can cancel your order completely free of charge if your order is not shipped. Unfortunately, cancellations cannot be accepted after the order has been shipped.

No Returns: We do not accept returns for our products.

No Refunds: No refund will be provided; only exchange of the product will be offered for significantly damaged items.

Exchange for Damaged Items: In the event that your product(s) arrives significantly damaged due to transportation, we offer exchanges within 7 days of delivery. To initiate an exchange, please provide a clear video of the unboxing of the package. The damaged item must be returned to the seller and approved for exchange.

Exchange Conditions:

  • The exchange will be for the same product initially placed.
  • The product(s) must be significantly damaged for approval of exchange.
  • A clear video of unboxing of the damaged product(s) must be provided for approval of exchange.

Note: Shipping charges and COD charges will not be refunded under any circumstances.

Unboxing Video: We highly recommend recording a video while unboxing your order. This video will be helpful in case you receive a faulty, damaged, or incorrect item. In such cases, please email us at support@cuberoot.co.in with the unboxing video and clear pictures of the issue within 7 days of receiving your order. We'll investigate the issue and provide a prompt resolution.

We're committed to providing you with a great shopping experience. If you have any questions about our return and replacement policy, please don't hesitate to contact us at support@cuberoot.co.in